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Emergency Log Book

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  • Product Details
  • Usage Guidelines
  • Best Practice For Using Log Book

The Emergency Log Book© (also known as the ELB© or "Green Logbook") fills the need for a definitive record for all staff involved in emergency duties. Designed for individual post holders, it allows a legal record to be created for future reference. This enables an organisation to fulfil its obligation to have a record of information received and actions carried out for a period of duty or for a more protracted and complex emergency incident, information about which may be contained within a number of books.

  • Used by Hospital Trusts, Ambulance Services, the Health Protection Agency and the Department of Health for on-call and emergency response.
  • Specifications:
    Size: 305x218x17mm, Weight: 755g. 162 Sequentially numbered pages. Hard cover.


The ELB provides a definitive, legal record

for all staff involved in emergency duties


When used for a Duty, the book can be a record for one individual for a duration of days or weeks, depending on the amount of information received and action taken. In this scenario it is a personal record, similar to a police officer's pocket note book. When used for a Role, the book will be a record of several, even many individuals who might carry out the role over a period of time.

If you could be involved in a multi casualty incident, consider using the Cruciform® Emergency Documentation System.

In the UK, Hospital Trusts and Ambulance Services use the ELB© for on call and emergency response. The Health Protection Agency and a number of major hospitals also equip their managerial and on call staff with the system as does the Environment Agency and some local authorities. The Department of Health also use this book as part of their response.

Target Users

  • Chief Executives at NHS Gold and STAC level
  • Directors on Call
  • Incident Control Teams
  • Acute Trust Incident Control Teams and Action Card Holders
  • Private Hospital Control Teams and Action Card Role Holders
  • Incident Commanders in Ambulance Service, Police and Fire Brigade
  • Coast Guard, Mountain Rescue and Life Boat Managers
  • Accident Investigators in Civil Aviation Authority and similar organisations
  • Duty Officers in Emergency Services
  • Local Authority Emergency Planners
  • Environment Agency on call Managers and operational staff


Together with the Firstaidform© (designed for first aid staff and first responders), CWC Services' log books are designed as a coherent group of products for dealing with incidents, injured persons and the administration of emergency incidents of any scale. CWC Service's log books are designed for incident teams as well as managers, planners, administrators and other executives.



  1. The ELB can be used for a duty, role or for an incident.
  2. If for a duty, the book can be a record for one individual, lasting for days or weeks, depending on the amount of information received and action taken. It will be a personal record, similar to a police officer’s pocket note book.
  3. If for a role, the ELB will be a record of several, even many, individuals who might carry out the role over a period of time.
  4. If for an incident, the ELB will be a record for an incident manager during the period of an incident. Several managers might use the same log book during the incident, particularly if the incident lasts over a period of time.
  5. Duty Directors of SHA /PCT or trusts should use the ELB as a record of their period of duty, handing the book over to the next Duty Director when their period of duty finishes.
  6. Ambulance service duty managers and duty managers from other emergency services would find the ELB essential as a record for the oncoming duty manager of what had information has been received and actions taken during the previous duty time.
  7. An Incident Control Team Manager from an organisation should ensure that each incident team member has their own ELB.
  8. In organisations like hospital trusts, action card holders would fill in their individual log books during an incident. All log books used during an incident would, together, form the organisational record of the incident.
  9. The entry number (sequentially from 1 – n) can be used to mark any other document which relates to that entry, emails, phone messages or other documents. This enables a subsequent analysis to be accurately carried out. It will also enable an Audit Trail of managerial action and decisions to be carried out.
  10. If the ELB used for a role or incident is used up, the sequel book should start with the n+1 entry number. The number of the sequel book should be entered on the last page of the ELB.
  11. All entries should be initialed to ensure an accurate and complete record. The book can be filled in by a “logger” or administrative assistant, but the role holder or incident manager must initial each entry to signify that it accurately reflects the information received and action taken. If it is a duty book, the individual would obviously make and initial their own entries.
  12. The ELB will form part of the organisation’s record of an individual’s duties or role holders/incident manager’s record. As such it will be securely held for a minimum of 7 years after the end of the incident or after the book is filled. The unique number of the log book will enable any specific log book to be filed and retrieved should any query be raised about an individual’s, role holder’s, incident manager’s or organisational actions during the period in question

Best practice in record keeping is the 'gold standard' towards which all Loggists should aim. Judges expect that Loggists will comply with this standard as do enquiry Chairs and Coroners.

A comprehensive record must be kept of all events, information received, decisions, reasoning behind those decisions and action taken. Each responsible manager should also keep his/her own records, either personally, or assisted by a Loggist.

It is important that a nominated information manager be made responsible for overseeing the keeping and storage of the records and files created during the response and also for ensuring the retention of those records that existed before the emergency incident occurred and immediately afterwards.

This also applies to Emergency Incident Record Books© (EIRB)©) used by on-call managers to record issues, information received and action taken in an incident or Emergency Pocket Log Books© (EPLB©).

Your entries must be C I A – Clear Intelligible Accurate.

  • Relevant information should always be recorded in official Log Books.
  • Write in permanent black ink. Write legibly. Avoid blue ink.
  • Your record must be contemporaneous.
  • Use a new Log Book for each incident.
  • Ensure you note dates, times (use the 24 hour clock) places and people concerned.
  • Record any non verbal communication. Do not put your own interpretation on that non-verbal communication.
  • Only note down facts. Do not assume anything, give your own comment or give your own opinion.
  • Entries in the record must be in chronological order.
  • NO
    E rasures
    L eaves must be torn out of the Log Book
    B lank spaces – rule them through
    O verwriting
    W riting above or below lined area
  • Unused space at end of a page must be ruled through with a diagonal line, initialed by you, dated and timed.
  • Record all questions and answers in direct speech.
  • Unused spaces at the end of lines must be ruled out by you with a single line.
  • Mistakes must be ruled through with a single line and initialed by you.
  • Any mistake you make which you notice at the time of writing must be ruled through by you with a single line, initialed and the correct word(s) added after the mistake.
  • Overwriting or writing above the ruled through error must not be made.

Correction fluid must not be used in any circumstances

  • If you notice a mistake or an omission in the record later, during the debrief, or at any other time, you must tell your senior manager and the mistake must be corrected or the omission made good. Cross reference the mistake (in red ink) to the corrected entry on the next available page using letters from the alphabet, consecutively.
  • Make clear references to exhibits (such as maps, flip chart pages, etc) and other documents so that it is clear in the record which particular exhibit is being referred to.
  • Each series of entries must be signed off, dated and timed at their close.
  • Loggists should sign off their notes at the end of their shift to ensure the integrity of the record.