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Decision Log Book

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  • Product Details
  • Inside The Book
  • Best Practice For Using Log Book

The Decision Log Book© fills the need for a definitive record for all senior decision making staff involved in emergency duties. Designed for individual post holders, groups using the National Command and control structures, it allows a legal record to be created for future reference. This enables an organisation to fulfil its obligation to have a record of information received and decisions made during a period of a duty or for a more protracted and complex emergency incident, information for which may be contained within a number of books.

  • Designed for any collaborative decision making group formed to handle an emergency, e.g. Chief Executives at NHS Gold / STAC level, Military decision makers, Accident Investigators, Local Authority decision planners.
  • Specifications:
    Size: 297x210x6mm, Weight: 318g. Numbered book with sequentially numbered pages. Can fully record 10 separate decisions. Soft cover.

The DLB provides a definitive, legal record for

decision making staff involved in emergency duties


When used for an individual post holder, the book can be a record for one individual, lasting days or weeks, depending on the issues resolved and the decisions made. It will be a personal record, siomilar to a police officer's pocket note book.. The information on a larger complex incident may be contained within a number of DLBs.

Consider using the DLB in conjuntion with other CWC Services' log books and the Cruciform® Emergency Documentation System.

In the UK, Hospital Trusts and Ambulance Services now use CWC Services log books for their on call and emergency response. The Health Protection Agency, Environment Agency, PCT's and a number of major hospitals also equip their managerial and on call staff with the systems. A number of UK Local Authorities are also starting to use CWC produced log books.

Some Fire and Rescue Services are also using the Decision Log Book©, including the Fire Service Training College at Morton in the Marsh.

Key Features

  • Proven, paper-based system.
  • Designed for any collaborative decision making group formed to handle an emergency, e.g. Chief Executives at NHS Gold / STAC level, Military decision makers, Accident Investigators, Local Authority decision planners.
  • Specifications:
    Size: 297x210x6mm, Weight: 318g. Numbered book with sequentially numbered pages. Can fully record 10 separate decisions. Soft cover.

Target Users

  • Gold, Silver, and Bronze Commanders
  • Chief Executives at NHS Gold and STAC level
  • Directors on Call
  • Sector and Trust Incident Control Teams and Action Card Holders
  • Private Hospital Control Teams and Action Card Role Holders
  • Incident Commanders in Ambulance Service, Police and Fire/Rescue Services
  • Coast Guard, Mountain Rescue and Life Boat Managers
  • Accident Investigators in Civil Aviation Authority and similar organisations
  • Duty Officers in Decision Services
  • Local Authority Decision Planners
  • Military Decision Makers (if deployed)
  • Chief Executives at NHS Gold and STAC level
  • Any collaborative decision making group formed to handle the emergency


Together with the Firstaidform© (designed for first aid staff and first responders), CWC Services' log books are designed as a coherent group of products for dealing with incidents, injured persons and the administration of emergency incidents of any scale. CWC Service's log books are designed for incident teams as well as managers, planners, administrators and other executives.



  1. The DLB© should be used for any emergency duty, role or for an incident, particularly where several agencies are involved.
  2. The DLB© can be used at any level, Gold, Silver, Bronze, to record collective decision making and the associated process.
  3. The DLB© may also be used by an individual in a command role who may be required to record their decision making and associated processes.
  4. For an incident, the DLB© will be a record for an incident manager during the period of an incident. Several managers might use the same book during the incident, particularly if the incident lasts over a period of time.
  5. Ambulance service duty managers and duty managers from other emergency services would find the book helpful as a record for the oncoming duty manager of what actions or organisational changes has been decided during the previous duty time.
  6. In organisations like hospital trusts, action card holders would fill in their individual log books during an incident. All log books used during an incident would, together, form the organisational record of the incident. The DLB© would form part of the Gold Level recording process
  7. The entry number (sequentially from 1 – n) can be used to mark any other document which relates to that entr within the DLB©. This could be emails, phone messages or other documents. This enables a subsequent analysis to be accurately carried out.
  8. If one DLB© used for an incident is used up, the sequel book should start with the n+1 entry number. The number of the sequel book should be entered on the last page.
  9. All entries should be initialled to ensure an accurate and complete record. The book can be filled in by a “logger” or administrative assistant, but the role holder or incident manager must initial each entry to signify that it accurately reflects the information received and decision taken.
  10. The DLB© will form part of the organisation’s record of an individual’s or multi-disciplinary teams’ decisions. As such it will be securely held for a minimum of 25 years after the end of the incident or after the book is filled. The unique number of the DLB© will enable any specific book to be filed and retrieved should any query be raised about an individual’s, role holder’s, incident manager’s or organisational decision making group’s actions during the period in question.

Best practice in record keeping is the 'gold standard' towards which all Loggists should aim. Judges expect that Loggists will comply with this standard as do enquiry Chairs and Coroners.

A comprehensive record must be kept of all events, information received, decisions, reasoning behind those decisions and action taken. Each responsible manager should also keep his/her own records, either personally, or assisted by a Loggist.

It is important that a nominated information manager be made responsible for overseeing the keeping and storage of the records and files created during the response and also for ensuring the retention of those records that existed before the emergency incident occurred and immediately afterwards.

This also applies to Emergency Incident Record Books© (EIRB)©) used by on-call managers to record issues, information received and action taken in an incident or Emergency Pocket Log Books© (EPLB©).

Your entries must be C I A – Clear Intelligible Accurate.

  • Relevant information should always be recorded in official Log Books.
  • Write in permanent black ink. Write legibly. Avoid blue ink.
  • Your record must be contemporaneous.
  • Use a new Log Book for each incident.
  • Ensure you note dates, times (use the 24 hour clock) places and people concerned.
  • Record any non verbal communication. Do not put your own interpretation on that non-verbal communication.
  • Only note down facts. Do not assume anything, give your own comment or give your own opinion.
  • Entries in the record must be in chronological order.
  • NO
    E rasures
    L eaves must be torn out of the Log Book
    B lank spaces – rule them through
    O verwriting
    W riting above or below lined area
  • Unused space at end of a page must be ruled through with a diagonal line, initialed by you, dated and timed.
  • Record all questions and answers in direct speech.
  • Unused spaces at the end of lines must be ruled out by you with a single line.
  • Mistakes must be ruled through with a single line and initialed by you.
  • Any mistake you make which you notice at the time of writing must be ruled through by you with a single line, initialed and the correct word(s) added after the mistake.
  • Overwriting or writing above the ruled through error must not be made.

Correction fluid must not be used in any circumstances

  • If you notice a mistake or an omission in the record later, during the debrief, or at any other time, you must tell your senior manager and the mistake must be corrected or the omission made good. Cross reference the mistake (in red ink) to the corrected entry on the next available page using letters from the alphabet, consecutively.
  • Make clear references to exhibits (such as maps, flip chart pages, etc) and other documents so that it is clear in the record which particular exhibit is being referred to.
  • Each series of entries must be signed off, dated and timed at their close.
  • Loggists should sign off their notes at the end of their shift to ensure the integrity of the record.